Depressed and Angry Ranting/Rambling
Jul. 28th, 2004 02:17 pmWell, I've just spent the past few hours on the phone to various people. Just because I'm really pissed at the FUCKING CUNT from BellSouth I just spoke to, I'm going to share all the excruciating details with all of you unfortunate bastards. You've been warned.
First phone call was to AT&T Wireless, since my phone's been fucking up for about a week now. After a long time on the phone with tech support (or whatever it's called for a phone company), they said they did some stuff which might or might not work, but I won't know if it has until 6pm tonight at the latest. As of now, there's no indication that it's working.
I had them pass me along to billing, 'cause I know I owe them a lot of money (they combined a couple of bills on me, so I wasn't able to put off the one that's no longer applicable, and most difficult to pay). They weren't able to work with me much, and knowing what my next few paychecks are going to be, there's no way I can pay them in time on my own. And, with our cell phones being our only method of contact for prospective employers, we can't afford to lose them. I was left with a deal of about $350 for the next two Fridays, which I can't afford this Friday for sure, and not likely to be able to afford next Friday, either. Joy.
I tried to call the HR person at Red Cross a few times, 'cause she's been handling my COBRA stuff for vision and dental. After the vision fiasco a few weeks back (they had cancelled our coverage, even though we'd been paying for it... of course, we didn't find that out until AFTER we'd done the eye doctor thing, to the tune of just over a thousand dollars), I wanted to make sure my dental insurance was still working.
Since I couldn't get a hold of her, I called BCBS directly, and found that, indeed, our coverage had been cut off at the same time the vision insurance was cut off.
I eventually got a hold of the HR chick, who promised to fix it, and she would get back to me in a couple of days. I told her I'd be in the office soon to make a payment, anyway, so I'd see her then, if she didn't call. This is my way of keeping them on their toes, 'cause I don't trust them any farther than I can throw them after the way they fired me. Plus, the fact that the insurance was cancelled in the first place doesn't help me to trust them any more. Granted, the HR lady has always been extremely nice and helpful to me. (Nor was she the one who was involved in the firing.)
Since I had all my insurance cards in hand, I made a call to BCBS medical, since Mariner (who I haven't worked for in over a year) sent me medical cards. They're dicks, too, and I'm broke, so I'm more than willing to exploit their mistake if they haven't caught it. Unfortunately, they had. No free medical insurance for me. It was worth a shot.
I also checked the pharmaceutical coverage I had with Red Cross. I've never been clear on whether that's covered by COBRA or not. According to them, I have been cancelled, but it was at the same time that the vision and dental were cancelled, so I'm still not sure. So, I'll check that when I talk to HR in the near future.
I called the pre-paid legal services I had through Red Cross, to see if I was still covered (they keep sending me mail). I wasn't, but they do individual coverage, so I had them send me information on that, and a bill and whatnot. Heh. I'll probably need legal coverage soon, if only to declare bankruptcy, which I SOOOO do not want to do.
I also called the wife of a client I worked with before, 'cause she has dental connections. We'd like to use the dentist that
simplysakka works for, but we owe them more money than we can pay them anytime in the near future, and because of that, it doesn't matter that we have dental insurance. Ditto for the dentist
blckwngdorcl used to go to before that. She gave me a lot of good information, and I had a good talk with her, so that was the highlight of my phone day.
I also called my parents. Partially 'cause (what turned out to be) BellSouth somehow got their phone number, and called there looking for Glenn. We owe BellSouth money, too. I got the number from Mom, who'd taken the original call (and, God love her, wouldn't give them my contact information). I asked to talk to my dad, and asked about putting at least one of the wireless bill payments on his credit card. He agreed, somewhat reluctantly, and I can't say I blame him. The obnoxious vision bill had ended up on his card, too (although I went immediately the next day and handled all that, including getting the reimbursement form filled out and in the mail - but I haven't heard anything back yet), as well as all the car stuff I mentioned the other day. None of that stuff can be put off, and I don't know where else to get money from at this point. I HATE doing this.
So, after that, I called BellSouth. Ms. Wilson was a royal cunt to me. She hung up on me without telling me my options, other than wage garnishing, so I called her back, and made her give me options. I told her to set me up with her plan, although I don't know if I can pull off paying it. Everything rides on me and/or Glenn getting more/better jobs in the VERY NEAR future. It's not like we haven't been looking.
So, anyway, I don't know whether to beat the shit out of something, or burst into tears. We've been living this way so long I have trouble seeing a way out of it. Learned helplessness. Joy.
And just a note. This is my journal, so I tend to use first person singular a lot, but
blckwngdorcl has been with me through all this, and doing what he can, too. Sometimes, I think, I don't give him enough credit. He's been wonderful throughout it all. It just that... "it all" still sucks.
First phone call was to AT&T Wireless, since my phone's been fucking up for about a week now. After a long time on the phone with tech support (or whatever it's called for a phone company), they said they did some stuff which might or might not work, but I won't know if it has until 6pm tonight at the latest. As of now, there's no indication that it's working.
I had them pass me along to billing, 'cause I know I owe them a lot of money (they combined a couple of bills on me, so I wasn't able to put off the one that's no longer applicable, and most difficult to pay). They weren't able to work with me much, and knowing what my next few paychecks are going to be, there's no way I can pay them in time on my own. And, with our cell phones being our only method of contact for prospective employers, we can't afford to lose them. I was left with a deal of about $350 for the next two Fridays, which I can't afford this Friday for sure, and not likely to be able to afford next Friday, either. Joy.
I tried to call the HR person at Red Cross a few times, 'cause she's been handling my COBRA stuff for vision and dental. After the vision fiasco a few weeks back (they had cancelled our coverage, even though we'd been paying for it... of course, we didn't find that out until AFTER we'd done the eye doctor thing, to the tune of just over a thousand dollars), I wanted to make sure my dental insurance was still working.
Since I couldn't get a hold of her, I called BCBS directly, and found that, indeed, our coverage had been cut off at the same time the vision insurance was cut off.
I eventually got a hold of the HR chick, who promised to fix it, and she would get back to me in a couple of days. I told her I'd be in the office soon to make a payment, anyway, so I'd see her then, if she didn't call. This is my way of keeping them on their toes, 'cause I don't trust them any farther than I can throw them after the way they fired me. Plus, the fact that the insurance was cancelled in the first place doesn't help me to trust them any more. Granted, the HR lady has always been extremely nice and helpful to me. (Nor was she the one who was involved in the firing.)
Since I had all my insurance cards in hand, I made a call to BCBS medical, since Mariner (who I haven't worked for in over a year) sent me medical cards. They're dicks, too, and I'm broke, so I'm more than willing to exploit their mistake if they haven't caught it. Unfortunately, they had. No free medical insurance for me. It was worth a shot.
I also checked the pharmaceutical coverage I had with Red Cross. I've never been clear on whether that's covered by COBRA or not. According to them, I have been cancelled, but it was at the same time that the vision and dental were cancelled, so I'm still not sure. So, I'll check that when I talk to HR in the near future.
I called the pre-paid legal services I had through Red Cross, to see if I was still covered (they keep sending me mail). I wasn't, but they do individual coverage, so I had them send me information on that, and a bill and whatnot. Heh. I'll probably need legal coverage soon, if only to declare bankruptcy, which I SOOOO do not want to do.
I also called the wife of a client I worked with before, 'cause she has dental connections. We'd like to use the dentist that
I also called my parents. Partially 'cause (what turned out to be) BellSouth somehow got their phone number, and called there looking for Glenn. We owe BellSouth money, too. I got the number from Mom, who'd taken the original call (and, God love her, wouldn't give them my contact information). I asked to talk to my dad, and asked about putting at least one of the wireless bill payments on his credit card. He agreed, somewhat reluctantly, and I can't say I blame him. The obnoxious vision bill had ended up on his card, too (although I went immediately the next day and handled all that, including getting the reimbursement form filled out and in the mail - but I haven't heard anything back yet), as well as all the car stuff I mentioned the other day. None of that stuff can be put off, and I don't know where else to get money from at this point. I HATE doing this.
So, after that, I called BellSouth. Ms. Wilson was a royal cunt to me. She hung up on me without telling me my options, other than wage garnishing, so I called her back, and made her give me options. I told her to set me up with her plan, although I don't know if I can pull off paying it. Everything rides on me and/or Glenn getting more/better jobs in the VERY NEAR future. It's not like we haven't been looking.
So, anyway, I don't know whether to beat the shit out of something, or burst into tears. We've been living this way so long I have trouble seeing a way out of it. Learned helplessness. Joy.
And just a note. This is my journal, so I tend to use first person singular a lot, but